Sub Sinus is a creative collective based in southern Austria, producing high-quality music, videos, and visual content with a focus on originality and emotion. We bring together musicians, filmmakers, and artists to create unique experiences that go far beyond the mainstream.

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Privacy & Policy

Introduction

Sub Sinus is owned and operated by Philipp Spannring.

Sub Sinus values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it. 

By visiting subsinus.com, you are accepting the practices described in this Privacy Policy. Your use of the Website is also subject to our Terms and Conditions.

We take the protection of your personal data very seriously. This Privacy Policy informs you about how we collect, process, and use personal data when you visit our website www.subsinus.com, in accordance with the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and other applicable legal frameworks.

This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations, and specifically with the GDPR (General Data Protection Regulation – European regulation).

General information

The personal data of the users that are collected and processed through the website: subsinus.com

Will be under responsibility and in charge of:

Sub Sinus Music Collective
Rudolf-Kattnig-Straße 5/3/7
9500 Villach, Austria
Email: office@subsinus.com

Types of information gathered

The information we learn from customers helps personalize and continually improve your experience at Sub Sinus. Here are the types of information we gather:

Information You Give Us. You provide information when you search, read and watch the content, buy a product and/or communicate with us. As a result of those actions, you might supply us with the following information:

  • First and last name
  • Email address
  • Phone number (includes WhatsApp)
  • Address (shipping purposes)
  • ZIP/Postal code
  • IP address
  • Payment Information
  • Browser type and version
  • Operating system
  • Date and time of access
  • Referring URL (the website from which you accessed ours)
  • Pages visited on our site
  • Data you voluntarily provide (e.g., via contact form or email)

Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.

Sub Sinus will not collect any personally identifiable information about you, unless you provide it.

Payment information: Your credit card information or payment information, will be processed by “PayPal” and “Stripe” (payment platforms), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the products. Sub Sinus reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the products.

Please consult “PayPal” and “Stripe” here:

https://www.paypal.com/us/webapps/mpp/ua/privacy-full

https://stripe.com/gb/privacy

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Please consult Google’s privacy policy here:

https://policies.google.com/privacy

Automatic Information. Like many websites, we use “cookies.” We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses, Sub Sinus or third-party content served by or on behalf of Sub Sinus on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the products you searched for, viewed, and possibly purchased.

Purposes of Data Processing

We process your personal data for the following purposes:

  • To provide and improve our website
  • To ensure the stability, security, and technical functionality of our services
  • To respond to inquiries or contact requests
  • To analyze user behavior and optimize content
  • To comply with legal obligations

How long we weep your data

Personal data will be kept for the time necessary for the provision of the products and services or as long as the interested party does not withdraw their consent.

We retain your personal data only as long as necessary for the purposes for which it was collected or to comply with legal obligations. After this period, the data is deleted or anonymized.

How we use your information

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and products and to develop new products and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:

  • The processing of your personal data is based on the following legal grounds (Art. 6 GDPR):
  • Consent (Art. 6(1)(a))
  • Contract performance or pre-contractual measures (Art. 6(1)(b))
  • Legal obligation (Art. 6(1)(c))
  • Legitimate interest (Art. 6(1)(f)) such as website security or service optimization

Identify you as a user in our system.

  • Process payments.
  • Deliver the products.
  • Planning events and festivals.
  • Improve our products, website, and how we operate our business.
  • Understand and enhance your experience using our website and products.
  • Respond to your comments or questions through our support team.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
  • Communicate with you about upcoming events, offers and news about products and services offered by Sub Sinus’s website and our selected partners.
  • Marketing purposes of Sub Sinus.
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

How do you get my consent

By placing an order for a product and provide us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the contact page.

Contact via Email or Form

If you contact us by email or via a contact form, we will store and process your personal data (e.g., name, email address, and message) for the purpose of responding to your inquiry.
The legal basis is our legitimate interest in communication (Art. 6(1)(f) GDPR).

We do not share this data with third parties unless required by law.

Social Networks

On our website you will find links and functions linked to different social networks, in which you can share your information.
It is advisable to consult the privacy policy and data protection of each social network used on our website.

How we share information

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

ADS.You may be retargeted across the internet with specific ads on latest products and releases to keep you aware of what we’re up to and to help you find our products.

We may use third-party services such as:

  • Web hosting providers
  • Embedded media (e.g., YouTube, Spotify, SoundCloud)
  • Analytics tools (e.g., Google Analytics)

This could be because you visited our website, follow us on social media or because you resemble our current audience and may be interested in our products. We use a range of advertising technologies for this, such as pixels, ad tags, cookies and mobile identifiers, as well as other services.

You can opt out of targeted advertising by using the links below:

Facebook: Facebook Ads
Google: Google Ads.

Additionally, you can opt out of some of these services and others by visiting the Digital Advertising Alliance’s opt-out portal at: Opt-Out.

Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include process payments (PayPal and Stripe), deliver the products (courier companies), sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers. In the event that Sub Sinus creates, merges with, or is acquired by another entity, your information will most likely be transferred. Sub Sinus will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.

These services may be located outside the European Union (e.g., USA). In such cases, we ensure adequate data protection through mechanisms such as:

  • Standard contractual clauses (SCCs)
  • Adequacy decisions by the European Commission

No data will be transferred to third parties without a valid legal basis.

Protection of Sub Sinus and others

We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Sub Sinus, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Sub Sinus uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

Protecting your information

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

Sub Sinus follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Sub Sinus receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Sub Sinus strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your rights

You have the following rights in relation to your personal data provided to Sub Sinus:

  • Access your personal data.
  • Request the correction of inaccurate data.
  • Request its deletion.
  • Request limitation of the processing of your data.
  • Oppose the treatment of your data.
  • Request your portability.
  • Not be subject to automated individual decisions.

The Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for his request.

Without preconception to any other administrative appeal or legal action, the user shall have the right to submit a claim to a control authority, in particular in the State in which he or she has their habitual residence, place of work or place of the alleged infringement, If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to provide functionality and enhance your experience. Cookies are small text files that are stored on your device.

You can control or disable the use of cookies in your browser settings.
We also use a cookie consent tool to manage user preferences in compliance with the GDPR.

For detailed information, please see our Cookie Policy (to be added).

EU Members’ rights (GDPR complaint)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

We describe these rights below:

  • Access and Porting: You can access your information at any time.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us.
  • Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
  • Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
  • Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

You can see more about these rights at:

https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

Your Rights Under the GDPR

You have the following rights regarding your personal data:

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restrict processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw your consent at any time (Art. 7(3) GDPR)

To exercise these rights, please contact us at: office@subsinus.com

Children’s online privacy protection

We are in compliance with the requirements of the GDPR (General Data Protection Regulation – European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and products are all directed to people who are at least 18 years old or older.

Right to Lodge a Complaint

If you believe that your data has been processed unlawfully, you have the right to lodge a complaint with the supervisory authority:

Austrian Data Protection Authority
Barichgasse 40–42, 1030 Vienna, Austria
Website: https://www.dsb.gv.at

Editing and deleting information

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.

To opt-out of Sub Sinus email, follow the instructions included in the email. Your request should be processed within 48 hours.

Suppliers and other third parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Sub Sinus collects from you. If you disclose your information to others, whether other users or suppliers on Sub Sinus, different rules may apply to their use or disclosure of the information you disclose to them. Sub Sinus does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Sub Sinus is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Sub Sinus site. Sub Sinus encourages you to ask questions before you disclose your personal information to others.

Change to this privacy policy

Sub Sinus will post modifications by date to this Privacy Policy to inform you of any changes. Sub Sinus reserves the right to modify this Privacy Policy at any time, please review it frequently.

Contact information

If you have questions or concerns about these Privacy Policy and the handling and security of your data on this site, please contact us through our contact form or send us a E-Mail at: office@subsinus.com